COPPA Policy Notice

Effective Date: February 3, 2019

 

True Partnership Christian Academy Children’s Online Privacy Protection Act Compliance

True Partnership Christian Academy (“TPCA”) is committed to protecting the privacy of children who use our site. This Children’s Online Privacy Policy explains our information collection, disclosure, and parental consent practices with respect to the information provided by children under the age of 13 (“child” or “children”), and uses terms that are defined in our general Privacy Policy. This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”).

The Information We Collect From Children, How We Use It, and How and When We Communicate With Parents

TPCA provides Christian education and products that are primarily targeted at children and their families. Our website may collect information from children. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent. In any instance that we collect personal information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law. In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the parent’s consent for that collection.

Registration

Children may be able to register with our site to view content, participate in contests, and engage in special features, among other things. During the registration process, we may ask the child to provide certain information for notification and security purposes, including a parent or guardian’s email address, the child’s first name, and gender, the child’s member or account username, and password. We also may ask for birth dates from children to validate their ages. We strongly advise children never to provide any personal information in their usernames. Please note that children can choose whether to share their information with us, but certain features cannot function without it. As a result, children may not be able to access certain features if required information has not been provided. We will not require a child to provide more information than is reasonably necessary in order to participate in an online activity.

About the collection of parent email address: Consistent with the requirements of COPPA, on any child-directed site or mobile application, or in any instance where we ask for age and determine the user is age 12 or under, we will ask for a parent or guardian

email address before we collect any personal information from the child. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us at info@truepca.org. We will not use parent emails provided for parental consent purposes to market to the parent unless the parent has expressly opted into email marketing or has separately participated in an activity that allows for such email contact.

Content Generated by a Child

Certain activities on our sites and mobile applications allow children to create or manipulate content and save it with TPCA. Some of these activities do not require children to provide any personal information and therefore may not result in notice to the parent or require parental consent. If an activity potentially allows a child to insert personal information in their created content, we will either pre-screen the submission to delete any personal information, or we will seek verifiable parental consent by email for the collection.

About Verifiable Parental Consent:

Email Consent. In the event TPCA wishes to collect personal information from a child, COPPA requires that we first seek a parent or guardian’s consent by email. In the email, we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity.

Contests

For contests, we typically require only the information necessary for a child to participate, such as first name (to distinguish among family members) and parent email address (to notify the parent where required by law). We only contact the parent for more personalized information for prize-fulfillment purposes when the child wins the contest.

Some contests ask the child to submit their own created content along with the child’s entry. In those instances, we may require parental consent prior to submission. Please see Content Generated by a Child above for more information on our collection, notice, and consent policies.

Email Contact with a Child

On occasion, in order to respond to a question or request from a child, TPCA may need to ask for the child’s online contact information, such as an email address. TPCA will delete this information immediately after responding to the question or request.

In connection with certain activities or services, we may collect a child’s online contact information, such as an email address, in order to communicate with the child more than once. In such instances, we will retain the child’s online contact information to honor the request and for no other purpose such as marketing. Whenever we collect a child’s online contact information for ongoing communications, we will simultaneously require a parent email address in order to notify the parent about the collection and use of the child’s information, as well as to provide the parent an opportunity to prevent further contact with the child. On some occasions, a child may be engaged in more than one ongoing communication, and a parent may be required to “opt-out” of each communication individually.

Geolocation Data

If a child-directed TPCA site collects geolocation information that is specific enough to equate to the collection of a street address, we will first seek parental consent via email.

Persistent Identifiers

When children interact with us, certain information may automatically be collected, both to make our sites and mobile applications more interesting and useful to children and for various purposes related to our business. Examples include the type of computer operating system, the child’s IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers (which we define in our general Privacy Policy). This information may be collected by TPCA or by a third party. This data is principally used for internal purposes only, in order to:

• provide children with access to features and activities on our sites and mobile applications;
• customize content and improve our sites and mobile applications;
• conduct research and analysis to address the performance of our sites and applications; and
• generate anonymous reporting for use by TPCA.

In the event we collect (or allow others to collect) such information from children on our sites and applications for other purposes, we will notify parents and obtain consent prior to such collection.

Please contact us at the mailing address, email, or phone number below with questions about the operators’ privacy policies and collection and use practices:

True Partnership Christian Academy
434 Conyers Road
Loganville, GA 30052
United States of America

Phone: (770) 299-9760
Email: info@truepca.org

When Information Collected From Children Is Available To Others

In addition to those rare instances where a child’s personal information is posted publicly (after receiving parental consent), we also may share or disclose personal information collected from children in a limited number of instances, including the following:

• We may share information with our service providers if necessary for them to perform a business, professional, or technology support function for us.

• We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to law enforcement or public agency’s (including schools or children services) request;
(ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) enable us to take precautions against liability.

Parental Choices and Controls

At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other services.

Where a child has registered for a TPCA account, we use two methods to allow parents to access, change, or delete the personally identifiable information that we have collected from their children:

Method 1: Parents can request access to and delete their child’s personal information by logging on to the child’s account through Gradelink. Parents will need their child’s username and password. If your child cannot recall his username or password if they can be recovered by Gradelink.

Method 2: Parents can contact Gradelink to request access to, change, or delete their child’s personal information by sending an email to us at info@truepca.org

Any other inquiries may be directed to:

True Partnership Christian Academy
434 Conyers Road
Loganville, GA 30052
United States of America

Phone: (770) 299-9760
Email: info@truepca.org

In any correspondence such as e-mail or mail, please include the child’s username and the parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.